Terms & conditions
Terms and Conditions
Effective Date: September 2, 2024
Welcome to PlaySpectr LTD. We are pleased to offer access to our website, KeySpectr.com (“Keyspectr,” “we,” or “us”), where users (“User” or “you”) can purchase CD keys for video games. Our platform provides a variety of digital game keys. All components of the KeySpectr.com platform, including our technology and software, are collectively referred to as the “Services” and may be modified at our discretion.
By creating an account with us or using our Services, you agree to comply with these Terms and Conditions (the “Agreement”), which may be updated periodically. Your continued use of the Services indicates your acceptance of any changes made to these Terms and Conditions. We recommend reviewing this Agreement regularly to stay informed of any updates. If you do not agree to these Terms and Conditions, you must refrain from using the Services.
For details on how we collect and protect your personal information, please refer to the Keyspectr’s Privacy Policy ("Privacy Policy"), accessible via our website.
1. General Provisions
1.1 Description of Services
Keyspectr offers a platform where users can purchase CD keys for a wide range of video games. Detailed information about available products, including pricing, is provided on our website.
1.2 User Accounts
To fully utilize our Services, you must create an account with Keyspectr by completing the registration form. You agree to provide accurate and up-to-date information during the account creation process and to keep this information current. Account transfers to third parties are prohibited. You are responsible for maintaining the confidentiality of your account login credentials and for all activities conducted through your account. If you suspect any unauthorized use of your account or other security issues, you must notify us immediately. Please note that Keyspectr reserves the right to deactivate, reassign, or rename your account at our discretion. In such cases, all your User Content and Services will remain associated with your account, subject to this Agreement.
1.3 Access to Services
We reserve the right, at our sole discretion, to deny access to our Services to any individual or entity. Under this Agreement, we retain the right to terminate your access to the Services, or any part thereof, and to block or prevent your future use of the Services, or any part thereof.
1.4 Age Restrictions
The Services are not intended for individuals under the age of 18. Users under 18 are prohibited from registering for or using the Services. By accessing or using the Services, you confirm that you are at least 18 years old. This provision is void where prohibited by law, and access to the Services is restricted in such jurisdictions.
2. Purchases
When you purchase a game key from our website, you agree to the following terms and conditions:
Order Confirmation: After placing an order, you will receive a confirmation email with the details of your purchase. Please review this information carefully. If you notice any errors, contact our support team immediately [email protected]
Payment: All purchases must be paid in full at the time of the transaction. We accept various payment methods, which will be displayed at checkout. By completing a purchase, you authorize us to charge the applicable amount to your chosen payment method.
Delivery: Upon successful payment, your game key(s) will be delivered to the email address provided during the purchase process. Delivery is typically immediate, but in rare cases, it may take up to 24 hours. Please ensure that your email address is correct and accessible.
Non-Transferable: Game keys purchased from our site are for personal use only and are non-transferable. Reselling or distributing these keys is strictly prohibited.
Fraud Prevention: We reserve the right to refuse any order if we suspect fraudulent activity. If your order is flagged for potential fraud, it may be delayed or canceled, and you may be asked to provide additional information for verification.
Technical Issues: We are not responsible for any issues that arise from the use of third-party platforms where the game keys are redeemed, including but not limited to compatibility issues, region restrictions, or account suspensions. Please ensure that your system meets the necessary requirements before making a purchase.
By completing a purchase on our website, you acknowledge that you have read, understood, and agreed to these terms.
2.1 Pricing and Payment
The prices for our CD keys are listed on our website . Prices and availability of products are subject to change without notice. We reserve the right to cancel any order if a product becomes unavailable or if there is a pricing error. In such cases, you will be notified and offered a full refund.
We do not accept payments from the following countries:
Albania, Afghanistan, Angola, Algeria, Azerbaijan, Bosnia and Herzegovina, Bangladesh, Barbados, Bahrain, Burundi, Benin, Bolivia, Bulgaria, Bahamas, Bhutan, Bostwana, Burkina Faso, Belarus, Canada, Cote d'lvoire, Cameroon, China, Colombia, Chad, Cambodia, Comoros, Costa Rica, Cuba, Cabo Verde, Congo, Croatia, Djibouti, Dominican Republic, Ecuador, Egypt, El Salvador, Eritrea, Eswatini, Ethiopia, Fiji, Gabon, Ghana, Guinea, Guatemala, Guam, Guinea-Bissau, Guyana, Honduras, Haiti, Iraq, Iran, Jordan, Jamaica, Kuwait, Kiribati, Kenya, Laos, Lebanon, Liberia, Lesotho, Libya, Morocco, Mali, Madagascar, Myanmar, Mauritania, Mauritius, Maldives, Malawi, Mozambique, Niger, North Korea, North Macedonia, Nicaragua, Nepal, Nambia, Nigeria, Oman, Panama, Peru, Pakistan, Puerto Rico, Palau, Paraguay, Philippines, Qatar, Rwanda, Russia, Saudi Arabia, Sudan, South Africa, Sierra Leone, Samoa, Senegal, Saint Lucia, Somalia, Suriname, Sao Tome and Principe, Syria, Sri Lanka, South Sudan, Togo, Tajikistan, Timor-Leste, Tunisia, Trinidad and Tobago, Tuvalu, Tanzania, Turkey, Uganda, Venezuela, Vanuatu, Vietnam, Zambia, Zimbabwe, Yemen, USA, Ukraine
2.3 Payment Obligations
You agree to pay all charges incurred by you or any users of your account at the rates in effect when such charges are made. Additionally, you are responsible for any applicable taxes related to your purchases.
3. Cancellation and Refund Policy
At PlaySpectr LTD, we strive to ensure that all Services provided to our customers are fully functional and valid.
However, we understand that issues may arise, and we are committed to addressing them promptly. Below are the detailed conditions under which a refund may be issued:
Eligibility for Refund:
Refunds are only available if the gaming key purchased is determined to be invalid or non-functional.
To qualify for a refund, the customer must provide clear and unedited video evidence demonstrating that the key is not valid. This video should include the process of entering the key, the resulting error message or issue encountered and the date and time visible on your device during the recording, if possible.
Timeframe for Refund Requests:
Customers must submit their refund request within 14 days of receiving the Services.
Any refund requests made after the 14-day period will not be considered, regardless of the circumstances.
How to Request a Refund:
To initiate a refund, customers customers should contact our customer support team via email [email protected] with the required video evidence and details of the purchase.
Once the evidence is reviewed and the invalidity of the key is confirmed, we will process the refund within 14 days from the date of submission.
Non-Refundable Cases:
Refunds will not be issued for valid keys that have already been redeemed or activated.
Refunds will also not be provided for keys that are determined to be valid but are incompatible with the customer’s device or platform.
If the request is submitted without the required video evidence.
4. Ownership of Keyspectr’s Content
4.1 General
All content available on our website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Keyspectr or its content suppliers and is protected by international copyright laws. The compilation of all content on this site is the exclusive property of Keyspectr and is protected by international copyright and trademark laws.
4.2 Intellectual Property Rights
All Keyspectr Content is owned by Keyspectr or its licensors and is protected by copyright, trademark, and other proprietary rights. Keyspectr and its licensors retain all rights, title, and interest in the Services, including all associated content. The Keyspectr name and logo, along with other trademarks displayed through the Services, are the registered or unregistered trademarks of Keyspectr or third parties. Your use of the Services does not grant you any ownership rights to any content. Except for the limited license granted under this Agreement, no other rights are granted.
4.3 License to Use Services
We grant you a limited, revocable, non-exclusive, non-sublicensable, and non-transferable license to use the Services solely as provided in this Agreement. You may not reproduce, distribute, modify, or otherwise use any portion of the Services or Keyspectr Content without our express written permission or that of the relevant rights holder.
4.4 Prohibited Use
Any unauthorized use of the content, including but not limited to reproduction, distribution, display, or transmission of the content on this site, is strictly prohibited unless explicitly authorized by Keyspectr in writing. This prohibition extends to any use of data mining, robots, or similar data gathering and extraction tools.
4.5 Software
All software used in connection with the Services is proprietary to us or third parties. Any unauthorized use, distribution, or reverse engineering of the software is prohibited. We may update the software at any time without notice, and this Agreement will apply to any updated versions.
5. User Responsibilities and Restrictions
We expect all users to adhere to the following guidelines to ensure safe and lawful use of our Services:
5.1 Account Security
You are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to accept responsibility for all activities that occur under your account. If you suspect any unauthorized use of your account, you must notify us immediately.
5.2 Accurate Information
You agree to provide accurate, current, and complete information during the account registration and purchase process. It is your responsibility to keep your account information up to date, including your email address and payment details.
5.3 Prohibited Activities
You may not engage in any of the following activities:
Attempting to gain unauthorized access to our website, servers, or systems.
Using our website to distribute viruses, malware, or other harmful code.
Engaging in fraudulent activities, including but not limited to purchasing game keys using stolen payment information.
Reselling or distributing game keys purchased from our website.
Using any automated system, including robots, spiders, or offline readers, to access our website in a manner that sends more request messages to our servers than a human can reasonably produce in the same period.
5.4 Consequences of Violation
We reserve the right to suspend or terminate your account if we determine that you have violated these terms. In cases of severe violations, we may pursue legal action and cooperate with law enforcement authorities as required.
6. Disclaimers, Limitations of Liability, and Indemnity
6.1 Warranty Disclaimers
Keyspectr makes no warranties or representations regarding the Services or the content provided. The Services are provided "as is" without any express or implied warranties. We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Services will meet your needs or be available without interruption.
6.2 Limitation of Liability
To the fullest extent permitted by applicable law, Keyspectr and its affiliates, employees, agents, suppliers, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, arising out of or related to your use of the website, game keys, or services provided.
Our total liability to you for any claims arising from the use of our website or products, whether in contract, tort, or otherwise, shall not exceed the amount you paid for the specific product or service that gave rise to the claim.
6.3 Indemnity
You agree to indemnify, defend, and hold harmless Keyspectr, its affiliates, employees, agents, suppliers, and licensors from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:
Your use or misuse of the website, game keys, or services.
Any violation of these Terms & Conditions.
Any violation of applicable laws or regulations.
Any infringement of the rights of any third party, including but not limited to intellectual property rights or privacy rights.
7. International Data Processing
By using the Keyspectr website and purchasing products from us, you acknowledge and agree that your personal information may be processed, transferred, and stored in countries outside of your country of residence, including but not limited to the European Union and other jurisdictions where we or our partners operate.
7.1 Data Transfers
We may transfer your personal data to third-party service providers, including payment processors, customer support platforms, and data analytics providers, that are located in jurisdictions with different data protection laws. These transfers are necessary for us to provide you with our services and to fulfill our contractual obligations.
7.2 Legal Compliance
Keyspectr will take reasonable steps to ensure that your data is protected in accordance with applicable data protection laws, regardless of where it is processed. However, you understand and agree that your data may be subject to lawful access requests by governments, courts, or law enforcement agencies in the countries where it is stored or processed.
8. Modifications and Termination of Services
8.1 Modifications to Services
Keyspectr reserves the right to modify, suspend, or discontinue any part of our services or products at any time without prior notice. This includes, but is not limited to, changes in the availability of products, adjustments to pricing, or the introduction of new services. We may also impose limits on certain features or restrict your access to parts or all of the services without notice or liability. It is the user's responsibility to regularly review the Terms & Conditions and Privacy Policy to stay informed of any updates or changes.
8.2 Termination of Services
Keyspectr may terminate or suspend your access to our services, without prior notice or liability, for a breach of these Terms and Conditions. Upon termination, your right to use the services will immediately cease.
8.3 User Obligations
You are responsible for ensuring that you understand any modifications to the services and that you comply with any updated terms. Continued use of the services following any such changes constitutes your acceptance of the modified Terms and Conditions.
8.4 Notice of Changes
While we strive to inform our users of significant changes to our services, Keyspectr is not obligated to provide prior notice of such modifications. We recommend that you review these Terms and Conditions periodically to stay informed of any changes. Your continued use of our services after any modifications have been made constitutes your acceptance of the revised terms.
9. Governing Law, Jurisdiction, and Arbitration
9.1 Governing Law
These Terms and Conditions, as well as any disputes or claims arising out of or in connection with them, shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles. This choice of law is made to ensure consistency and predictability in the application of the rules governing your relationship with Keyspectr.
9.2 Jurisdiction
You agree that any legal action or proceeding arising out of or relating to these Terms and Conditions shall be brought exclusively in the courts of England and Wales. You hereby consent to the exclusive jurisdiction of these courts and waive any objections to the jurisdiction or venue of such courts, including the defense of inconvenient forum.
9.3 Arbitration
In the event of any dispute, controversy, or claim arising out of or relating to these Terms and Conditions, or the breach, termination, or validity thereof, the parties shall first attempt to resolve the matter through good faith negotiations. If the dispute cannot be resolved through negotiations within thirty (30) days, the matter shall be submitted to binding arbitration under the rules of the London Court of International Arbitration (LCIA), with the arbitration taking place in England and Wales.
The arbitration shall be conducted by a single arbitrator in England and Wales, and the language of the arbitration shall be English. The decision of the arbitrator shall be final and binding on both parties, and judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.
10. Amendments
10.1 Right to Amend
Keyspectr reserves the right to amend or modify these Terms and Conditions at any time. Any such amendments will take effect immediately upon being posted on our website, unless otherwise stated. It is your responsibility to review these Terms and Conditions regularly to ensure you are aware of any changes.
10.2 Your Obligations
If you do not agree with any amendments or modifications to these Terms and Conditions, you must stop using our services and website immediately. Continued use of the website or services after any changes have been made will be deemed your acceptance of those changes.
11. Miscellaneous
11.1 Entire Agreement
These Terms and Conditions, along with our Privacy Policy and any other legal notices or policies published on the Keyspectr website, constitute the entire agreement between you and Keyspectr regarding the use of our services.
11.2 Assignment
You may not assign or transfer any of your rights or obligations under these Terms and Conditions without the prior written consent of Keyspectr. Keyspectr may assign or transfer its rights and obligations under these Terms and Conditions without restriction, including in connection with its business operations. You acknowledge that the electronic text of this Agreement constitutes a writing, and your acceptance of the terms and conditions constitutes a valid agreement.
11.3 Force Majeure
Keyspectr shall not be liable for any failure or delay in performance of its obligations under these Terms and Conditions due to causes beyond its reasonable control, including, but not limited to, acts of God, war, terrorism, strikes, embargoes, governmental actions, or natural disasters.
We're dedicated to delivering an exceptional experience and appreciate your cooperation in adhering to our terms. Thank you for choosing PlaySpectr LTD, and we look forward to supporting your adventures.